16 January 2020, at the Department of Saran branch NAO State Corporation "Government for citizens" in Karaganda region, KSU "State archive of the city of Moscow" the head of the Department of public services - Alekseeva O. S. archivist – Amanirenas M. G., a seminar was held on "Issuance of archival information, copies of archival documents or historical statements."

       During the seminar, issues and suggestions for improving the quality and timeliness of public services were discussed together. Accept statements detailing information related to the request. To specify the correct information in the statements.

    The most frequently repeated errors in statements were also considered. A conversation was held to exclude unnecessary documents from being requested by PSC employees , as well as to comply with a strictly approved standard .