In 2019, may 25 a workshop on the topic was held for employees in the Sarani department of the NAO State Corporation "Government for Citizens" in the Karaganda region: "The procedure for rendering the state service "Issuance of archival certificates, copies of archival documents and archival extracts".

Specialists were familiarized with the amendments to the Order of the Minister of Culture and Sports of the Republic of Kazakhstan dated April 17, 2015 No. 138 "On approval of standards of state services in the field of archival affairs" approved by the Order of the Minister of Culture and Sports dated May 13, 2019 No. 133

The second part of the seminar was held in the operating room. Practical assistance was provided in filling out the application of applicants through the e-Government web portal. The most frequently repeated errors in the statements were also considered.

At the end of the seminar, the head of the department answered the questions of specialists.