On November 28, 2019, a training seminar for archive staff was held at the KSU "State Archive of Sarani". The department of Sarani for public services of the branch of the NAO State Corporation "Government for Citizens" in the Karaganda region. The archive staff was informed about the work of the new eGov mobile mobile application. The main page of the application provides brief instructions for the user to work with the application. The instructions are made in the form of stories familiar to users on social networks.

In the "popular services" section, the most popular references are displayed, a full list of services can be found by clicking on the link "All services" or in the "Services" section. It is worth noting that receiving services through eGov mobile has become more convenient.