On June 08, 2018, in order to carry out explanatory and advisory work among the population of the city on the provision of the state service "issuance of archival certificates", the archivists of the KSU "State Archive of the City of Sarani" carried out preventive work on the distribution of information books on the provision of public services, where information on the procedure for obtaining public services, a package of documents, contact phones is described in detail. The brochures are designed in a simple and accessible form in the state and Russian languages.

During the preventive work, the head of the department, Olga Sergeevna Alekseeva, spoke about the possibilities of popularizing electronic services, obtaining the state service "issuance of archival certificates" through the portal of "electronic government". During the explanatory work, the coverage of the population amounted to about 50 people, all service recipients are satisfied with the quality of information on obtaining public services.