On October 23, 2019, a joint seminar with the Sarani Department for public services of the branch of the NAO State Corporation "Government for Citizens" in the Karaganda region was held at the KSU "State Archive of Sarani".

In the first part of the seminar, archive employees were trained in the skills of obtaining public services through the web portal of the "Electronic Government of the Republic of Kazakhstan", and archive employees were informed about the work of the Telegram EgovKzBot mobile application.

Further, in the second part of the seminar, the main problems arising in the provision of the state service "Issuance of archival certificates, copies of archival documents and archival extracts" were discussed For the employees of the state corporation, an updated list of archive funds was presented. To improve the quality of public service provision, it is necessary to fill out the application form correctly, indicating the full name of the organization, relocation, change of surname.

At the end of the seminar, the participants exchanged views.