On January 17, 2020, in the Department of the city of Sarani branch of the NAO State Corporation "Government for Citizens" in the Karaganda region of the KSU "State Archive of the City of Sarani", the head of the Department of Public Services - Alekseeva O. S. archivist – Amansarina M. G. held a seminar on the topic "Issuance of archival certificates, copies of archival documents or archival extracts".

During the seminar, issues and proposals for improving the quality and timeliness of the provision of public services were jointly considered. Accept applications detailing information related to the request. Specify the correct information in the statements. The most frequently repeated errors in the statements were also considered. A conversation was held to exclude the requirement of excessive documents by PSC employees, as well as to be guided by a strictly approved standard.